Online casinos have to verify the player against anti-money laundering regulations which can take time and slow withdrawals.

The quickest way to get this completed, and to make things even faster down the line, is to submit documents ASAP. That will reduce the process by a lot.

Refer to the casino’s terms and conditions.

Almost all online casinos ask their players to validate their account details and sign KYC documents before they can be able to make withdrawals. Failure to meet this date may put withdrawals on hold for a very long time, to avoid all of this it is best to verify your account as soon as or as soon as possible after registration or sooner at least.

The company asking for more deposits before withdrawing, without a clear and transparent reason is likely violating the Philippine consumer protection regulations and should be investigated further by registering a complaint with the Department of Trade and Industry.

You also want to read carefully their T&C before depositing or withdrawing in any casino. This step is especially important if there are player account limitations like house maximums or bonus caps.

Contact customer support

A customer support agents will normally be able to help solve the casino problems in a very short time; particularly withdrawal and deposit issues.

Contact customer support and tell them as much as you can about the transaction that you are trying to complete – date, time, amount and any documents or documentation you may have. Remember also that the withdrawals process time will differ depending on the method you choose to withdraw with, some will take only seconds while others can take days as casino online security systems are designed to block money laundering and illegal activity.

Check your banking information

Most casinos online only allow for a withdrawal from the same bank account in which you have placed an order, to make sure they can be vetted under the Know Your Customer (KYC) procedure.

You can also make deposits and withdrawals with multiple payment systems which can be confusing and slow your payments, but you should have a couple reliable options to keep away from these kinds of problems. Also, keep your banking information up-to-date so that there are no mistakes or malfunctions that might delay withdrawals and withdrawal delays.

There’s another option — prepaid cards or vouchers — for not causing gambling-related bankruptcies by only using the cash that’s been preloaded on to it. They add an extra layer of security because spending stays within a certain envelope.

Verify the withdrawal process at the casino.

Know your casino’s withdrawal time so you know when to expect a deposit or withdrawal. There are various reasons of withdrawal like methods of payment, check and casino policies.

Credit/debit card withdrawals take about 3 to 5 days before appearing in your account; e-wallets process withdrawls within hours. Furthermore, cryptocurrency withdrawals can be completed at the same time. Weak time of the traffic like weekends and special promotions also impact withdrawal processing – this overloads the casino infrastructure and results in delays. Avoid depositing or withdrawing in these high time periods if you can, as much as possible, so that the delay is lessened and you get to play with the winning sooner!

Verify if your account is locked.

You can also expect an online casino to block withdrawals if they have seen evidence of money laundering such as many smaller withdrawals or higher amounts than usual.

If you verify your account as soon as you sign up with the platform and go through its know-your-customer (KYC) process, you won’t get behind on withdrawing winnings.

Credit cards are NOT for gambling, remember. Banks may treat deposits to casinos as cash advances and charge you more so alternative banking channels such as e-wallets are the best bet to always have a fallback plan in case anything goes wrong.